Frequently Asked Questions

What is Cardby?

Cardby is a subscription-based business management software (SaaS) designed for memberships, associations, clubs, and communities. It offers tools for member management, payment processing, form creation, website building, and more.

How does Cardby handle recurring payments?

You can set up automatic payments by matching Stripe products to memberships within the Cardby platform. For further information take a look at our article.

Does Cardby offer tools for creating membership cards?

Yes, Cardby provides drag & drop tools for designing custom membership cards for each project.

Does Cardby offer special plans for Non-Profits?

Yes, if you are running a Non-Profit organisation do not hesitate to contact us at support@cardby.es as we will personally take care of your needs.

How can I add new members to my project?

You can add new members by sending them a direct link to your custom registration form, or by using the Smart importing module to upload existing member data. If you want to know more about the importing module check this out

Can I send emails to my members through Cardby?

Yes, Cardby integrates with Stripo to provide custom email templates for communication with your members. Once you have the templates created you can go to the Member list and select the records you want to send the emails to by using the action buttons

Can I invite others to collaborate on my projects?

Absolutely. Cardby allows you to invite collaborators to your projects, giving them access based on the permissions you set.

How secure is the payment processing on Cardby?

Cardby uses Stripe, a highly secure and widely trusted payment processor, to handle all transactions.

What kind of support does Cardby offer?

You can directly contact us by emailing support@cardby.es or by going to Contact Us page, we are constantly checking the inbox to give you any support needed. Do not forget we are also active on social media!

Can I try Cardby before committing to a paid plan?

Yes, Cardby offers a free plan with limited features that allows you to explore the platform before upgrading.